Ordering, Shipping & Customs Guide for Austin Healey & Sprite Parts

Import Duty Disclaimer

Please note: Import duties, taxes, and customs charges are set by your local government and are the responsibility of the recipient. These fees are not included in your order total and must be paid before delivery.

A H Spares Ltd cannot accept responsibility for any such charges incurred.

If an order is returned to us due to non-payment of duties or taxes:

• The original delivery charge will not be refunded
• Additional return shipping or handling fees may be deducted from your refund

We strongly recommend checking with your local customs office before placing your order, so you’re fully informed of any potential charges.

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Returning Parts from Outside the UK

If you're returning a part from overseas, additional steps are needed to comply with UK customs:

Steps to return:

1. Contact us before returning your order — we’ll provide a Customer Returns Form and a returns label to help with documentation.
2. Repackage your item securely and include:
   • The returns form
   • A copy of your original invoice
   • Clearly marked customs declaration: "Return Goods – No Commercial Value"
3. Use a reliable shipping service with tracking. We recommend avoiding express couriers (like DHL/UPS) if they charge high brokerage fees on returns.

Failure to include the correct documentation may result in:

• Delays at UK customs
• Import VAT/duties being charged to A H Spares
• Deductions from your refund to cover these charges

Important Notice on International Returns

If your return incurs import charges or customs fees upon re-entry into the UK, we reserve the right to:

• Deduct these costs from your refund, and/or
• Exclude your original delivery charge from the refunded amount

A H Spares cannot be held responsible for any fees arising from improper documentation or courier charges.

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