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New appointment raises customer service levels to even greater heights

Posted: Tuesday, 24 November 2020 @ 12:33
 

Amanda Banfield - A H Spares New Customer Service Manager

Amanda Banfield: A H Spares Customer Service Manager
  • A H Spares appoints new customer service manager.
  • Amanda Banfield is appointed in the newly created role.
  • A H Spares is the world’s original and largest supplier of Austin Healey spares.

A H Spares, the world’s original and largest supplier of Austin Healey spares, has appointed a customer service manager to further enhance its well-respected reputation among Healey enthusiasts.

Amanda Banfield, who has an automotive career spanning more than 20 years, has been appointed in the newly created role at the A H Spares head office in Warwickshire in the UK.

As customer service manager, Amanda will be responsible for liaising with the sales team to handle customer questions, while also providing information about the A H Spares products and services, together with improving internal systems and procedures.

Amanda said: "A H Spares is the longest established Austin Healey spares supplier in the world and I’m delighted to be joining its knowledgeable and passionate team.

"Indeed, it already enjoys a high reputation among Healey enthusiasts in the UK and around the world and I hope to be able to further enhance this by providing a level of customer service that acts as the benchmark in the classic car sector."

Austin Healey inner bodyshell assembly | BN4 - BJ8

Among Amanda’s previous automotive experience are customer service managerial roles with premium brand manufacturers, including in the aftersales arena, together with internal training positions.

Rebecca Kemsley, Director at A H Spares, said: "We are delighted to welcome Amanda to A H Spares. Her level of professionalism and commitment to excellence are second-to-none and will help all our customers around the world, helping to bring their vehicles back to life and back on the open road."

A H Spares was formed in 1972 and is now in its third family generation. It also supplies Sprite parts, as well as those for the iconic Austin Healey marque. For more information, visit www.ahspares.co.uk.

 

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